Our information packs are available in Welsh, English, Arabic, Spanish and Italian. We automatically send the Welsh and English packs. Add a note in the message box if you would like to also receive the pack in Arabic, Spanish or Italian.

Our duty social workers are available:
Monday to Friday: 10:00am - 4:00pm
Telephone: 0800 023 4064

For general enquiries our office hours are:
Monday to Thursday: 8:30am – 5:00pm
Friday: 8:30am – 4:30pm  
Telephone: 0800 023 4064

For emergency enquiries outside of office hours (inclusive of Bank Holidays) please call the Emergency Duty Team (EDT) for your area:
Vale and Cardiff: 029 2078 8570
Merthyr and RCT: 01443 743665