If you wish to complain about the way that your personal data has been handled by Vale, Valleys and Cardiff Adoption Collaborative then you should contact the Vale of Glamorgan Council’s Data Protection Officer (DPO).
The DPO can be contacted about matters such as this via the following e-mail address DPO@valeofglamorgan.gov.uk. When writing you should try and set out clearly your concerns, as this will assist in investigating the issues.
Where you are unhappy about how your personal data is/has been handled Vale, Valleys and Cardiff Adoption Collaborative ask that you get in touch with the Vale of Glamorgan Council’s DPO in the first instance. The Collaborative takes the handling of your personal information seriously. Your privacy and information are understood to be important and confidential.
Where there are concerns the Collaborative will want to investigate and try to resolve if possible and/or learn from the incident to ensure it improves practice for the future.
If you remain dissatisfied with the way your personal data has been handled, you may refer the matter to the Information Commissioner’s Office whose contact details are below:
Information Commissioner’s Office – Wales
2nd Floor, Churchill House
Please phone 0330 414 6421 to talk to the team.